FAQ

Shipping Address:
 Orders ship to the address on your invoice. Please double-check it! Mistakes? Email me before shipping here.

Wholesale Orders:
Interested in wholesale? Message me with quantities, and I’ll send pricing details promptly.

Returns & Refunds:
Refunds are issued only for items returned in original condition and packaging.

Express Shipping:
Available via DHL/FedEx, you can see these options in checkout.

Phone Number:
Required for international delivery and customs. Include it when ordering.

Gift Wrapping:
Available for an additional charge. Message me to arrange a beautiful gift box.

Sizing Help:
Use our size charts or message me — I’ll help you find the perfect fit.

Customs & Import Duties:
Not included in price/shipping. Buyer is responsible. Check local regulations.

Order Tracking:
Orders take up to 3 weeks to process. You’ll get notifications at order placement and label printing. Track your order ~1 week after purchase.

Who Makes These?
Everything is handcrafted by Tetiana, from design to shipping, with care and attention to detail.

Lace Lingerie – Wash & Care

Lingerie deserves gentle care to preserve its delicate beauty and extend its life.

The best way to care for lace bras is by hand washing in cool water. Sort by color and soak briefly. Tip: Start with lighter shades, then use the same water for darker pieces. Always fasten hooks to prevent damage, gently squeeze out excess water, and allow to air dry.

If you prefer machine washing, select a delicate cycle and place your lingerie in a protective wash bag. This way, your pieces can share the cycle with other delicate garments while saving water and energy.

Treat your lingerie with care — it deserves it.